Effective Date: January 1, 2025
First Priority Tax Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.firstprioritytax.com (the "Site").
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.
1. Information We Collect
We may collect information about you in the following ways:
A. Personal Information
Information you provide to us directly, including:
Full name
Email address
Phone number
Mailing address
Social Security Number (SSN), if required for tax preparation services
Financial and tax-related documents
B. Non-Personal Information
Automatically collected information, such as:
Your IP address
Browser type and version
Operating system
Pages viewed on our Site
Dates and times of your visits
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but some features of the Site may not function properly.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide tax preparation and consulting services
To process and file your tax returns
To communicate with you about our services, updates, and promotional offers
To comply with legal and regulatory requirements
To improve our Site and customer experience
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in providing our services, such as software providers, payment processors, and data storage solutions.
Government Authorities: When required to comply with tax laws, audits, or other legal obligations.
Business Transfers: In connection with a merger, sale, or transfer of company assets.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access and Correction: Request access to or correction of your personal data.
Data Deletion: Request deletion of your personal data, subject to legal retention requirements.
Opt-Out: Opt out of receiving promotional communications.
To exercise your rights, please contact us at [email protected]
Cookies: Most browsers are set to accept cookies by default, but you can choose to set your browser to remove or reject cookies.
6. SMS Messaging & Mobile Communications
By providing your mobile phone number and opting in through our website or other forms, you consent to receive SMS (text) messages from First Priority Tax Solutions. These messages may include appointment reminders, service updates, notifications, and promotional or informational messages related to our tax services.
Message frequency varies depending on user interaction.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or 248-206-7173
Message and data rates may apply.
We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes.
7. Retention of Information
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated "Effective Date." Your continued use of the Site constitutes acceptance of these changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
First Priority Tax Solutions
341 E. 11 Mile Rd
Madison Heights, 48071
248.206.7173